Please read the following before initiating an exchange or return.
How long will it take to receive my exchanged product(s)?
The exchange process may take anywhere between 7 to 12 days. Once the reverse pickup is initiated, the product will first arrive at our warehouse, where it will undergo a quality control check.
If approved, the exchange will be initiated.
The number of days for the product to reach our warehouse may vary between 7 to 12 days.
Due to operational challenges at the logistics end, the completion of the exchange process may take 12 to 15 days.
How long will it take to receive my refund once I request a return?
Due to operational challenges at the logistics end, the return process may take anywhere between 7 to 12 days.
Once the reverse pickup is initiated, the product will first arrive at our warehouse, where it will undergo a quality control check.
If approved, the refund will be processed.
(The number of days for the product to reach our warehouse may vary between 7 to 12 days)
The refund process may take 2-3 business days after approval.